7 days or more prior to date of arrival: No penalty charge. Full refund of advance deposit paid as guarantee is applicable.
3-7 days prior to arrival: A penalty of 50% of the advance deposit will be charged, and the balance of the advance deposit will be refunded.
Within 3 days of date of arrival: 100% of the advance deposit will be charged as penalty.
Any applicable refund will be made net of the applicable credit card service charge.
Kshemavana management reserves the right to cancel the booking in case of non-payment of advance/final payments as per schedule.
We also reserve the right to cancel the booking in case the guest furnishes wrong medical information or found unsuitable for the treatment for clinical or other reasons
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The room tariff is applicable per room per night.
Tariffs are subject to change without prior notice. Pricing rulings are applied at the time of the stay.
An advance deposit of 30% of the package value will be charged upon confirmation of the package.
This is also to inform you that the retreat cancellation policy is seven days prior to avoid retention on the package.
Airport transfers are available on a chargeable basis.
Govt taxes & levies may be applicable at the time of admission and will be charged extra.
Tariffs, policies, rules, and regulations are subject to change with prior notice
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- A postponement, advancement or cancellation notices must be given at least three clear days in advance of the date of confirmation.
- A reservation will be considered a No-Show if the guest does not arrive for the check-in and no prior notification is provided. A refund will not be issued in this case.
- We reserve the right to cancel the reservation in case of Natural Calamities / Global Pandemic / National or Global Emergencies.
- If the retreat is not operational due to a natural disaster, a pandemic, national or international emergency, a refund will be given three months after the resort reopens.
- The rebooking period is one year from the cancellation date. This applies only if the cancellation is due to a natural disaster / pandemic / national or global emergency.
- Premature discharge or departure (for any reason) will result in a penalty of three days charges or the unused days, whichever is less, and the remaining amount will be refunded, or credit note will be issued for future booking.
- Any guest discharged for indiscipline will forfeit their charge for 3 days, or the balance days, whichever is less. If there is a balance remaining after forfeiture, that may be refunded or credited to account for future reservation.
- We recommend booking for minimum of 7 days. If your stay is shorter than 7 days, the charges for 7 days will still apply.
- A postponement, advancement or cancellation notices must be given at least three clear days in advance of the date of confirmation.
- A reservation will be considered a No-Show if the guest does not arrive for the check-in and no prior notification is provided. A refund will not be issued in this case.
- We reserve the right to cancel the reservation in case of Natural Calamities / Global Pandemic / National or Global Emergencies.
- If the retreat is not operational due to a natural disaster, a pandemic, national or international emergency, a refund will be given three months after the resort reopens.
- The rebooking period is one year from the cancellation date. This applies only if the cancellation is due to a natural disaster / pandemic / national or global emergency.
- Premature discharge or departure (for any reason) will result in a penalty of three days charges or the unused days, whichever is less, and the remaining amount will be refunded, or credit note will be issued for future booking.
- Any guest discharged for indiscipline will forfeit their charge for 3 days, or the balance days, whichever is less. If there is a balance remaining after forfeiture, that may be refunded or credited to account for future reservation.
- We recommend booking for minimum of 7 days. If your stay is shorter than 7 days, the charges for 7 days will still apply.
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